Position: Insurance Coordinator
Location: Simba Dental, 9606 Coldwater Rd, Fort Wayne, IN 46825
Reports To: Office Manager/Practice Owner
About Simba Dental:
Welcome to Simba Dental! Our goal is to provide high-quality dental services using the best professionals and the latest advanced technology. Your dental appointments will be easier, more convenient, and comfortable, with beautiful, functional, and natural-looking results. We are here for your entire family!
Position Summary:
The Insurance Coordinator at Simba Dental will be responsible for managing all aspects of dental insurance processing, including verification, claims, and patient communication. This role requires strong organizational skills, a thorough understanding of dental insurance protocols, and a commitment to providing excellent patient care.
Key Responsibilities:
- Insurance Verification and Coordination:
- Verify patient insurance benefits and eligibility prior to appointments.
- Coordinate with patients to understand their insurance coverage and explain benefits clearly.
- Obtain and update patient insurance information in our system.
- Claims Processing and Follow-Up:
- Prepare and submit accurate insurance claims in a timely manner.
- Track and follow up on outstanding claims, ensuring timely payment.
- Handle insurance claim appeals and denials, working to resolve any discrepancies.
- Patient Communication and Support:
- Educate patients about their insurance coverage, co-pays, and payment options.
- Address patient inquiries regarding their insurance benefits and billing statements.
- Provide cost estimates for treatments based on insurance coverage and office fees.
- Billing and Collections:
- Post insurance payments and adjustments to patient accounts.
- Monitor accounts receivable and assist in the collection of outstanding balances.
- Work closely with the billing department to ensure accuracy and consistency.
- Administrative Duties:
- Maintain accurate and organized records of insurance claims and patient communications.
- Stay up-to-date with changes in insurance policies and regulations.
- Collaborate with the dental team to ensure a smooth and efficient workflow.
Qualifications:
- Education and Experience:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Minimum of 5+ years of experience in dental insurance coordination or a related field.
- Skills and Competencies:
- Strong understanding of dental insurance plans, coding, and billing procedures.
- Excellent communication and interpersonal skills, with a patient-centered approach.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Exceptional organizational skills and attention to detail.
- Personal Attributes:
- Professional demeanor and appearance.
- Ability to handle sensitive information with confidentiality.
- Team player with a positive attitude and a willingness to learn.
Why Join Simba Dental?
At Simba Dental, we value our team members and offer a supportive and collaborative work environment. We provide opportunities for professional growth and development, along with competitive compensation and benefits. Join our team and be a part of a practice dedicated to excellence in dental care.
How to Apply:
Interested candidates are encouraged to submit their resume, cover letter, and any additional information to info@simbadental.com. We look forward to welcoming a new member to our team!