Front Office Business Associate

Simba Dental Front Office· Fort Wayne, IN
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Are you a Rockstar, and Outgoing Person? Do you always have a Positive Attitude in life? Are you good on the computer? Can you multitask? And lastly, are you looking to join an exceptional team? At the “Brand New State of the Art” Simba Dental our goal is to provide comprehensive oral health care and cosmetic dentistry services to people of all ages living in and around Fort Wayne, Indiana, and surrounding suburbs.

We are a true privately owned multi-specialty dental group, that offers an exceptional working environment. We are building an amazing team that is meant to serve each other, as well as our patients. 

We offer a competitive compensation package, with great benefits.

Why us? We believe that our team is our #1 asset. We want our team to be trained with the latest updates, and provided with a workplace that is fair, consistent, and rewarding. We believe solid core values, and a positive office culture should always be the main priority. 

Responsibilities and Duties:

As a Front Office Business Associate / Staff, you should be able to organize and maintain patient waiting areas as well as front-desk areas. You will perform all duties in a manner that ensures the efficient running of the dental practice.

Responsibilities and Duties:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Scheduling follow-up appointments and providing text, email, or phone call reminders.
• Assisting the treatment coordinator as needed as it relates to insurance, treatment presentation, etc.
• Assist with utilizing reports as it relates to hygiene recall, patient treatment, and patient reactivation.
• Inform patients of office policies, and provide them with pertinent information.
• Assist with inbound calls and provide any patient follow-up as needed.
• Other duties as assigned. 

Education and Experience:

• High School Diploma, or equivalent; required.
• One to three years of experience working in a dental practice as a receptionist, treatment coordinator, or similar. 
• Other similar experience as a receptionist in a non-dental related field will be considered.

Skills and Abilities:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Hands-on experience with office equipment (fax machines and printers).
• Professional attitude and appearance.
• Exceptional written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, and able to prioritize tasks.

Compensation and Benefits:

• Excellent compensation.
• Access to Great Benefits (Medical, Dental, Supplemental Plans).
• Opportunities for Continuing Education.
• Paid Time Off for full-time staff.
• Company 401k Plan.
• Excellent Culture and Team / Patient Centric Environment.